Front Office Operations Management
To enable students to gain knowledge of international front office services and the processes and procedures required to ensure efficient and effective operation
| Information | |
|---|---|
| Course Code | AMFO621 |
| Level | 6 |
| Credits | 15 |
Description
- Explore the purpose and scope of front office operations.
- Examine the key aspects of the guest cycle and cultural diversity.
- Analyse and evaluate reservation systems and principles of revenue management.
- Analyse the impact of relevant legislation on the front office.
Delivered as part of the following programmes
- Bachelor of Applied Management
- Bachelor of Applied Management (Accounting)
- Bachelor of Applied Management (Business Information Systems)
- Bachelor of Applied Management (Innovation and Entrepreneurship)
- Bachelor of Applied Management (Marketing and Sales)
- Bachelor of Applied Management (Strategic Management)
- Graduate Certificate in Business Management
- Bachelor of Applied Management (Business Transformation and Change)
- Bachelor of Applied Management (Event Management)
- Bachelor of Applied Management (Supply Chain Logistics)