Skip to main content

Akoranga

Study at Ara

Credit Recognition Foundation Studies How to Apply International Māori Next Step Centre for Women Pacific Scholarships & Financial Assistance Study Interest Areas Supported Learning Youth Pathways

Torohia ngā ara kei Ara

Explore Ara

Accommodation Cafes & Restaurants Campuses Campus Tours Childcare Free Study Options Hair, Beauty & Massage Health & Wellbeing Recreation & Sport Student Exchange Student Services

Ngā Ratonga

Commercial & Public Services

Business and Professional Development Retail Services Research Business Growth Services Community Partnerships

Hononga Atu

Quick Links

About Us Ara Colleague Resources Contact Us MyAra News & Events Student Portal Need help? Work at Ara
Home International International - How to apply Refund Policy and Withdrawals

Refund Policy and Withdrawals

Receipt

Your receipt will be issued when your enrolment is paid for and we have received a signed registration form and verified your ID.

  • It contains details of all the courses you have enrolled in and paid for.
  • It also shows the last withdrawal date for each course. This is the last date on which you can withdraw or transfer from the course without losing the entire course fee (see terms and conditions for more details).

Please check your receipt carefully to ensure that you are enrolled in the correct courses and occurrences (times of courses). Please let a member of the admissions team know if there is a problem. Take your enrolment confirmation receipt with you to class.

It is your responsibility to ensure your enrolment is correct.

 

Invoice

Once your application for study has been approved, an invoice is issued to indicate the cost of enrolment into your desired programme. Please check the details of the courses and note the last withdrawal date for each course.

 

Transfer of enrolment

Complete the enrolment amendment form (PDF: 0.1MB) and return to the admissions team. Additional fees may be incurred and these must be paid before the transfer is completed.

The last withdrawal/transfer date for each course is shown on your receipt - changes cannot be made to your enrolment after this date without incurring loss of course fees.

 

Withdrawal process

Complete the relevant sections of the enrolment amendment form (PDF 0.1MB) after discussion with your programme leader and return to the admissions team. If you are withdrawing from all courses you must also return your student ID Card. The effective date of withdrawal will be the date on which your written advice is received. All withdrawals must be in writing using the enrolment amendment form.

Students may, in certain circumstances, apply for a compassionate refund. This is only considered when withdrawal circumstances are beyond a student's control and meet the requirements of the Consideration of Fees and Charges Refund including the Compassionate Consideration policy.

For further information about the withdrawal process please contact us by email.

! We understand that sometimes a change in your health or circumstances can affect your plans to study with us.

 

Refund Policy

It is important that you understand Ara's Refund Policy and that it is based on a student's 'Path of Study'. This means the length of the programme as detailed in the statement of fees and accepted by payment and enrolment. The chart for calculating a refund is shown below.

Consideration for Refund Refund amount (tuition fees) Homestay placement fee Documents to be submitted by student
Student withdrawing prior to the Programme start date (being the start date of the first course of the student’s path of study) Full refund less NZ$500 administration fee No refund Completed withdrawal (enrolment amendment form) and written request to withdraw (email or letter to intladmissions@ara.ac.nz)
Student withdrawing within the first 7 calendar days of study. 80% of tuition fees paid (20% tuition fees will be deducted) and NZ$500 administration fee No refund Completed withdrawal (enrolment amendment form) and written request to withdraw (email or letter to intladmissions@ara.ac.nz)
Student withdrawing after 7 calendar days of study. No refund No refund Completed withdrawal (enrolment amendment form) and written request to withdraw (email or letter to intladmissions@ara.ac.nz)
A student visa is not granted or approved by Immigration New Zealand prior to arrival in New Zealand Full refund less $500 administration fee No refund Official notification from Immigration NZ indicating the student visa application has been declined.
Student visa renewal declined by Immigration New Zealand on the basis of poor attendance, unsatisfactory academic performance and/or late visa application (Sec 61)   80% of tuition fees paid (20% tuition fees will be deducted) OR Refund will be pro-rated based on last attendance date. No refund Official notification from Immigration NZ indicating the student visa application has been declined.
Cancellation of enrolment by Ara No refund No refund A termination of enrolment letter
Compassionate consideration (only considered when withdrawal circumstances are beyond student’s control and meet the requirements of the Consideration of Fees and Charges Refund including Compassionate consideration policy).    Pro-rata basis if approved. Refund decision will be determined on an individual basis. Documentation supporting your application for a refund and compassionate consideration application form.