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Frequently asked questions

Does Ara accept applications from outside New Zealand?

Yes we do. Ara is an accredited employer with Immigration NZ. This means we can assist the preferred candidate with their visa application if they meet the job and immigration criteria.

How long does the application process take / when will I hear from Ara?

Most processes are completed within 4-6 weeks after the application closing date. This can vary where we have a high volume of applications or if there are unforeseen delays. We will be sure to update you on the status of your application at each step of the process, including if there are any delays.

How will I know if Ara has received my application?

You will be redirected to a new page and there will be small green 'Success' message at the top of this page. You will also receive an automatic email acknowledging receipt of your application. If you do not receive this email please firstly check your SPAM filter or junk email folder. If you still have not received this email then please contact People and Development on or 03 940 8623 as we may not have received your application.

I have completed the online application form and my application will not submit. Why is this?

There are several fields in the application form which could be contributing to this:

  1. Ensure you have filled in all mandatory fields marked with a red asterisk *
    • Family Name
    • First Name
    • Title
    • Home Street Address 1
    • Street Address 2
    • Home Phone #
    • Email Address
    • Residency Status
    • Recruitment Source
  2. Ensure you have read the statement and ticked the box in the Declaration section at the bottom of the form.
  3. Check the format used where you have entered a date (e.g. Date of Birth or Visa Expiry Date). The only acceptable format is DD-MMM-YYYY e.g. 10-MAR-2001. Alternatively use the calendar look up toggle.
  4. Ensure you have not used the + symbol in any fields e.g. where you have entered phone numbers (personal phone numbers or referee phone numbers).

IMPORTANT – once you have checked all the above fields and corrected any mistakes, make sure your CV and Covering letter are still attached at the bottom of the application form as after an error your attachments may have been dropped.

If you are still having difficulty please contact People and Culture on or 03 940 8623 and we will assist you to submit an application through other means.

How do I view the position details / Job Description for a vacancy?

When you are on the 'Current Vacancies' page, click on the position title then on 'Advertisement' or 'Job Description' to download the attachments.

Do I have to be living in Christchurch / New Zealand to apply?

No, Ara accepts applications and employs people from outside of Christchurch and New Zealand.

Do I have to apply online?

Due to the large number of applications Ara receives across our advertised positions we require all applications to be submitted online.

Please note that we do not hold on to CVs/applications for future vacancies as it is considered more appropriate for the applicant rather than Ara employees to decide which, if any, position/s suit an individual to apply for.

Can I apply for more than one job at a time?

Yes. You are welcome to apply for any jobs that you believe match your career aspirations.

How do I update my contact details or attachments on my application?

If you need to update any details on your application once it has been submitted please contact People and Culture on or 03 940 8623.